Terms & Conditions
Who we are
Welcome to PramukhMart.in. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchases.
Refund Policy
- Refunds are only available for items that are received with damages or defects. Refund requests must be submitted within 7 working days of receiving the item.
- To initiate a refund, you must contact our customer support team at info@pramukhmart.in with your order number, a detailed description of the issue, and photos and/or video of the damaged or defective item.
- Items that are not damaged or defective, or those returned without original packaging, are not eligible for a refund.
Shipping Policy
- Address Verification: Customers must provide accurate and complete shipping addresses. We reserve the right to verify the shipping address before processing any orders. It is your responsibility to ensure that the shipping address is correct at the time of checkout.
- Shipping Address: All items will be shipped to the address provided during the checkout process. We are not responsible for any delays or delivery issues resulting from an incorrect or incomplete address provided by the customer.
- Contact Information: Customers must verify their contact information, including phone number and email address, at the time of checkout to ensure smooth communication and delivery of orders.
Payment Terms
- Payment Methods: We accept payments through credit cards and debit cards only. Cash on delivery (COD) is not available.
- Payment Processing: All payments are securely processed. Your order will be processed once the payment has been successfully completed.
Jurisdiction
- Any disputes arising from or relating to the use of PramukhMart.in, its services, or these terms and conditions shall be governed by the laws of India.
- The exclusive jurisdiction for any legal actions or disputes shall be the Ahmedabad, Gujarat, INDIA High Court.
Order Acceptance
- PramukhMart.in reserves the right to refuse or cancel any order for any reason, including but not limited to inaccuracies in product pricing or availability, or errors in payment processing.
Changes to Terms and Conditions
- PramukhMart.in reserves the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
Contact Information
- For any questions or concerns regarding these terms and conditions, please contact our customer support team at info@pramukhmart.in or call us at +91 9586831010.
By using PramukhMart.in, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for shopping with us!
Feel free to let me know if you need any adjustments!